Transtoyou eHealth platform launches in the UK

For many trans and non-binary people, accessing gender-affirming healthcare is not as easy as it should be. Specialist care may not be available close to home, and wait times can make it difficult to speak to an appropriate healthcare professional when you need to. Birmingham, for example, is currently the largest city in the country without a gender clinic to support trans+ people.

Transtoyou is a new digital healthcare platform, created in response to recurring concerns about access to healthcare, in particular, gender-affirming care which was often raised by patients. The platform has been developed with experience and expertise in digital healthcare, with a focus on making healthcare more accessible and easier to navigate. 

Transtoyou provides healthcare services to adults across the United Kingdom and several European countries. Its gender-affirming care pathway supports trans and non-binary adults seeking medically appropriate hormone therapy, monitoring, and ongoing care.

Speak to an experienced doctor from home

A central part of Transtoyou’s approach is the video consultation. Instead of needing to live near a specialist clinic, you can speak online with a licensed doctor experienced in gender-affirming healthcare, from the privacy of your own home. Video consultations provide the opportunity to speak directly with your doctor about your medical history, goals, any treatment you’re already receiving, as well as space to raise any questions or concerns you may have. Your doctor then carries out an individual medical assessment and determines which treatment and follow-up are clinically appropriate.

Depending on that assessment, Transtoyou can support both oestrogen-based hormone therapy or testosterone-based hormone therapy.

Your care in one secure place

Gender-affirming healthcare can continue for many years, so having a clear record of your care matters. With Transtoyou, you have your own secure patient account and medical record.

You can use your account to follow your care and keep track of your own journey. Transtoyou also includes a personal diary where you can record your experiences, with the option to share this information directly with your Transtoyou doctor. That continuity can be valuable when your treatment is reviewed. Previous consultations, treatment information, monitoring, and follow-up can all contribute to the wider picture of your ongoing care.

Already receiving hormone therapy?

If you’re already receiving gender-affirming hormone treatment elsewhere, you can approach Transtoyou for ongoing care. Everyone new to the service begins with an initial video consultation so that the doctor taking responsibility for your care can make an independent medical assessment. Importantly, your existing prescriptions, current medication and dosage, medical history and recent blood results can all be considered when the doctor reviews your treatment.

Transparent costs

There is no mandatory monthly membership or annual subscription to access Transtoyou's gender-affirming care. Instead, you pay for the individual parts of your care when you need them.

For UK patients, an initial video consultation costs £71.95, while follow-up consultations cost £38.95. The timing of follow-up appointments depends on your treatment, monitoring requirements and your doctor's clinical assessment.

Blood monitoring is also an important part of hormone therapy. As an indication, a comprehensive private monitoring blood test in the UK can cost around £149, depending on the provider and how the sample is collected.

If your doctor prescribes spironolactone, your potassium level will also need to be monitored. A standalone potassium blood test can cost around £65–£70, although broader kidney and electrolyte panels are also available.

If hormone therapy is prescribed, medication costs depend on the treatment and dose. As a general indication, oestrogen hormone therapy typically costs around £30–£70 per month, while testosterone hormone therapy is around £60–£90 per month.

Because there is no subscription fee simply for remaining under Transtoyou's care, what you spend depends on the consultations, monitoring and medication you actually need. Ultimately, Transtoyou aims to give you easier access to experienced medical professionals while keeping more of your healthcare journey connected in one secure place.

Whether you are exploring hormone therapy for the first time or have already been receiving treatment for years, you can learn more about transgender healthcare with Transtoyou.

Disclaimer: Transtoyou is not a pharmacy. They are a European healthcare platform that connects patients with licensed doctors and registered partner pharmacies, all in one place.

eHealth platforms are tools designed to support, not replace, the relationship between patients and healthcare providers.

This is a paid advertisement from Transtoyou. This article is for general informational purposes only. It does not constitute professional medical advice, diagnosis, treatment, or legal guidance regarding healthcare regulations. Nor should it be considered an endorsement of any particular practitioner(s), services, or clinic. Midlands Rainbow cannot check the quality or safety of services, it is your responsibility to do so before choosing a provider.

We strongly suggest you consult a healthcare professional or legal professional for specific advice about your situation. Midlands Rainbow do not advocate or recommend the purchase of any specific product or treatment, and we do not endorse or guarantee the credentials or appropriateness of any health care provider.